Refund policy
Thank you for supporting my work. Every piece offered through this website - whether an original painting or a fine art print - is created and prepared with care. As an independent artist, I stand behind the quality of what I make, and I ask that you review the following policy before completing your purchase.
All Sales Are Final
Due to the nature of original artwork and fine art prints, all purchases are final. I do not offer refunds, returns, or exchanges. Please consider your purchase carefully before placing your order, and feel free to reach out with any questions beforehand - I'm always happy to share additional photographs, dimensions, or details about a piece.
Damaged in Transit
Each work is packed carefully for shipping, but on rare occasions an item may be damaged in transit. If your artwork arrives damaged, please contact me within 24 hours of delivery at info@grettagibney.com with photographs of both the packaging and the item.
While I cannot offer refunds, I will work with you to make it right. In the case of a print, this may mean a replacement. In the case of an original, I will assess each situation individually to find a fair resolution.
Colour Disclaimer
Please note that colours may appear slightly different on screen than in person, due to variations in monitor and device settings. Fine art prints are produced to closely match the original work, but subtle differences are a natural part of the medium. If you'd like a clearer sense of a piece before purchasing, please get in touch.
Questions
For any concerns or questions, you can contact me at info@grettagibney.com